Normal Baked Goods Shipping Schedules
We ask for four to six days to bake, process and ship your retail orders. Wholesale orders
typically take one week. Baked goods are shipped in insulated containers with ice packs, then placed in
corrugated boxes. During warmer months, we may need to add dry ice, which will increase the cost by $15.00. Shipping DetailsWe ship every business
day of the week, and use UPS Ground. Single item, retail baked goods sales are presently shipped in the
Philadelphia/South Jersey areas only. The prices shown are all you pay for single item orders as shipping is free on these orders!
Wholesale item orders have a minimum order size of 6 units per item, and we ship in the
Northeast United States, from Virginia to Maine. Wholesale shipping charges will be added on at checkout. For
larger orders such as pallets, shipping 1 - 2 pallets in the Northeast United States will cost approximately
$200.00 per pallet. This price can change based on quantity. Please use the Contact Adrienne Form to get an
estimate of the total charge and delivery date for these larger orders.
Incorrect Address: We cannot be responsible for orders received with incorrect
addresses. Please remember that these are perishable items, and specific delivery instructions should be noted
when checking out. Please include your phone number to aid our shipping process in finding the address. Retail
and small wholesale deliveries will be delivered even if there is no one to sign for it. No credit will be issued if the recipient does not find the package(s) on the delivery date.Return & Refund PolicyOur business rarely receives negative feedback, but sometimes we do
indeed make a mistake. Because our products are perishable and custom orders, we cannot give monetary refunds.
We can offer credit for the products or replace them. A legitimate explanation is required.
We do not
offer credit or replacements if you give us an incorrect address, if you fail to open your package upon delivery,
or if you accidentally selected the wrong dessert upon ordering. Our goal is to provide the product you order and to make you happy!
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